Receive and identify
The process begins by connecting the received material to its product name, amount, and catalog identity. This creates the foundation for every quality-control and documentation step that follows.
Our approach combines internal quality control with independent third-party laboratory testing. Each layer has a different purpose: one protects the integrity of the product and its records, while the other provides outside analytical evidence for the tests ordered.
Select each stage to see how product control, third-party testing, documentation, and release decisions fit together.
The process begins by connecting the received material to its product name, amount, and catalog identity. This creates the foundation for every quality-control and documentation step that follows.
Neither layer replaces the other. Together they provide a clearer, more accountable quality framework.
Internal quality control focuses on receiving records, product presentation, label information, documentation consistency, and release readiness. Any inconsistency should be reviewed before a product record is presented as ready.
Third-party laboratories provide analytical testing independent of our internal review. The applicable report identifies the sample, methods, scope, dates, and results reported by that laboratory.
A meaningful quality page should lead to useful evidence. These are the records and controls our process is designed to connect.
Open Research Trust Center →Product and documentation records are organized around the applicable material and catalog identity.
Our quality-control process checks the product record, presentation, labeling, and supporting documentation before release.
Samples are submitted to a third-party laboratory for the selected analytical scope.
Reports are reviewed for product identity, methods, dates, units, and reported results before publication.
Testing scope can differ by product and submitted sample. Customers should review the actual document for product identification, methods, units, reported values, laboratory information, and limitations rather than relying on a general website statement.
Review the complete record before relying on a result.
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